PERSONAL
Tired of purchasing several expensive IT packages that each have one element you want and several that you never use?
The IDS department gives each project our full and undivided attention. We feel that by providing a personalised service we can identify your exact needs, explore your business processes and provide viable and affordable solutions which will increase business productivity, efficiency and user satisfaction. This can only be achieved by detailed communication with our clients and we constantly feed back an analysis of each stage of the development process - therefore the personal touch is priceless.
Commitment
IDS will take the time to visit you at your offices and work with the whole team to identify your needs and discuss solutions. We will conduct a series of consultation phases designed to study your company and query your employees insuring that we are able to address the needs of your entire workforce. This process entails a series of interviews, observations and detailed schematics which we develop with the client to ensure that 'no stone is unturned' that could potentially influence the project. If there is a need we can conduct this stage several times to ensure that we achieve the best possible results, depending on the situation and environment for the system.
IDS provide presentations, training seminars, detailed documentation and support services for all our clients as part of our client feedback and information scheme.
Solutions consistent with your working environment
Every project is personalised to your working environment and constraints ensuring that we can provide you, as the client, a quick, helpful, efficient service removing any risks by clear and detailed requirement analysis and project management. We work with you every step of the way to ensure that every need is met and that the system truly reflects your intended purpose and scope.
Please click here to view our standard project work model and its various stages.
If you would like to contact us, please click here.